What Are The Coloured Dots on Patients Appointments
We show SMS reminders for appointment using a traffic lights system. Listed below are the colours & meanings.
![[image]](/faq/images/SMS-Blue.png "SMS-Blue.png"){kind=small}
Pending: Reminder has been set, but not yet sent.
![[image]](/faq/images/SMS-Yellow&Blue.png "SMS-Yellow&Blue.png"){kind=small}
Prepared: Reminder has been prepared and is waiting to be sent.
![[image]](/faq/images/SMS-Yellow.png "SMS-Yellow.png"){kind=small}
Sent: Reminder has been passed sent, waiting for response from gateway.
![[image]](/faq/images/SMS-Green.png "SMS-Green.png"){kind=small}
Delivered: Reminder was delivered to the number requested.
![[image]](/faq/images/SMS-Red.png "SMS-Red.png"){kind=small}
Failed: Reminder was not delivered to the number requested.
![[image]](/faq/images/SMS-Red&Black.png "SMS-Red&Black.png"){kind=small}
Invalid number: The number provided was invalid.
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