frequently asked questions

For unforeseen circumstances there may be situations where a patient charge needs to be written off. To perform a write off within your SFD v6 dental software, click on the Write Off button within the Patient Account screen (shown below).

You will then be presented with the following window.

To select the charge/invoice you wish to write off simply left click on it from the list, and then click in the column under the tick. A tick will then appear next to the charge (example below).

You can also write any notes you feel necessary in the notes field. To confirm the write off, click the OK button in the bottom right hand corner of the window.

The write off will show in the list of transactions as shown below.