Can you look into the capitation scoring facility? There is a problem where the scoring setup records what is in a patients mouth. Example - if there is a large multi-surface restoration in a tooth on the base chart and a crown is then done and put over the tooth then the programme will not recognise this a crown has been done and will still do capitation scoring based on the original base chart. We use the capitation scoring to put patients who join dental plans into bands - currently this works fine for new patients who are stable. The problem is that patients who have had work done subsequent to the base char are being banded incorrectly as the capitation scoring has not taken into account treatment subsequent to the original base chart. Is it possible to look into having a capitation score based on the current dentition as shown on the dental chart rather than what was originally charted at baseline charting?
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