Data Conversion
A safe, structured move from your current software
We handle the full migration from your existing software securely and without disruption to your practice.
Training & Support
Everything your team needs to hit the ground running
From first login to full confidence, we make sure every member of your practice is set up for success.
Dedicated Specialist
One point of contact throughout your onboarding.
On-Site Training
Hands-on training delivered at your practice.
On-Site Cover
With you in practice on your first day live.
Remote Support
On-call help desk agents ready to assist whenever you need them.
Onboarding Process
Your journey to SfD
At Systems for Dentists (SfD), we understand how important it is to get it right. We will guide you through a structured onboarding journey, carefully planned to meet your practice's needs. From preparing your data and configuring your system to training and supporting your team on a go-live day. You won't be navigating the transition alone. We'll work in partnership with you, providing the expertise, guidance and practical support needed to help you make a confident start with SfD.
Planning & Preparation
Clear plans. Shared expectations. A confident start. Together, we'll agree a clear onboarding plan, confirm key dates and establish the steps needed to prepare for your transition. You'll know what to expect, what's required from your team and who to contact if you have questions. With the right preparation in place, we can work together towards a well-organised and successful transition.
Data Validation
Your data matters, so we treat it with care. We will carry out the necessary technical preparation, including test conversions and rigorous quality checks. You will receive evidence of data validation via our test conversion walkthroughs, providing you with reassurance of the validity of your data. Our structured approach ensures your data is prepared with care and attention, giving you confidence as you take the next step towards using SfD.
Personalisation
A system prepared around your practice's needs. We'll take the time to understand your practice, your team, your processes and your preferences. This helps us configure SfD around the way you work and ensure your system is prepared for your team ahead of go-live.
Training & Go-Live
Preparing your team for a confident start. Our experienced training team will provide training and support before, during and after go-live to help your team understand SfD, develop their skills and feel comfortable using the system in their day-to-day roles. Whether it's online training sessions before or after go-live or the on-site friendly face delivering systematic training with first-hand learning on a demo system, we will be with you from the start and throughout your journey with SfD.
Post-Launch Support
Building confidence beyond go-live. Our commitment to your practice continues after go-live. As you and your team become familiar with SfD, our dedicated post-launch team will act as your point of contact to help you navigate early questions and issues, providing reassurance as you establish your new ways of working. You can move forward knowing that help is available.
Working Together for a Successful Transition
A successful onboarding is a partnership between your practice and SfD. Your knowledge of your practice, combined with our knowledge of SfD, helps create the right foundations for a smooth transition.
By working together, keeping communication open and completing each stage of preparation, we can help minimise disruption and put your team in the best position to succeed.
With a clear plan, an experienced team and support at every stage, you can look forward to making your move to SfD with confidence.
We're here to help you every step of the way.
FAQs
Got questions? We've got you.
What training is provided for my team?
Our onboarding includes tailored training delivered either on-site or remotely. From reception and clinical teams to practice managers, we provide role-specific sessions, guided walkthroughs and ongoing support to help your team get the most from SfD.
Talk to us
Ready to see what SfD could do for your practice?
Book a demo with our sales team, or send a message and the right department will pick it up.